Brawijaya University Service Information
Providing the Best Service to Achieve Service User Satisfaction

Brawijaya University Motto

“Join UB be the Best”

Brawijaya University Service Promise

Determined to implement an integrated work system to provide the best service in order to create satisfaction for users of Brawijaya University services in the context of Excellent Service.

Service Ethics

Starting with a smile, greeting and greeting when serving Brawijaya University service users;
Wearing identification to serve Brawijaya University service users;
Be polite towards users of Brawijaya University services;
Not being arbitrary towards users of Brawijaya University services;
Do not provide services while smoking or communicating with a cellphone or other communication device when serving Brawijaya University service users.